There are communities where exchanged modules or extensions for your application, but this kind of tool has shown that None; list-style-position: initial; list-style-image: initial; background-position:-120px – 1px! important; background-repeat: no-repeat no-repeat! important; > Portals of auto-asistencia for customers if we analyze the tools by platform in which they operate, we find various alternative 1. Client / server: this type of tools have a piece of software installed on an application server that contains the database of system and another piece of software installed on the client that can be a PC or a mobile device. These tools have several advantages in scenarios which require response times high in applications as it can be a Call Center 2. Web: on these platforms is it has the advantages of having a centralized management of the applicative, now that clients generally do not is required any software to operate, but that through an Internet browser is accessed the information. These alternatives are very useful when I have users dispersed in locations geographical distant, but require information online and updated for its management. 3 Phones: This is a variation of the client/server platforms. This is the case of e.g.
the automation tools sales force, where the seller has a laptop or mobile device type handheld which carries a small database with relevant and updated information which can be consulted anywhere without having access to the central server. Then through processes of synchronization information is updated against the server either in the Office or through an Internet connection even from a mobile phone. According to the type of engagement that is made for licensing tools, on the basis that will install a tool already developed and supplied by a software manufacturer, we have three choices of selection: 1. On Premise: with this concept are referred to as tools that are supplied in the form of licensing where the company buy a few usually perpetual licenses of use of a tool already developed.