The violence that occurs in the workplace goes beyond borders of countries, areas of work and professional categories, while it is true that some professions, places of work and occupations, are more sensitive, and demonstrated it there seems to be a degree of risk to much greater violence: taxi drivers, health care providers, teachers, workers and social educators, or domestic service, are the most susceptible. Psychological aggressions are a common and serious form of violence, that recognize both workers and entrepreneurs, and include intimidation, blackmail, threats and psychological harassment, be constant can result in serious consequences psychosocial for the subject who suffers from it. Create difficulties constantly, systematically shout to instruct personnel employed, impose a criterion as a single right way to do the work, or martyr to staff with permanent negative and destructive criticism, usually the mode in which we detect the violence at work.
The International Labour Organization, drafted the report: Violence at Work, in which lets see this increase in violence in workplaces and in most parts of the world; It likewise emphasizes the primacy of psychological violence on physics. There is currently an increase in the number of people working alone; and although, in principle, the individual and solitary work does not have to be more dangerous than other forms of employment, if exposed to these workers to circumstances which make it particularly vulnerable. So these workers tend to be considered achievable objectives for the wrongdoers. Special relevance are the taxi drivers, who may be individual workers most exposed are violence, and among these, those who work in night shifts, since drunkenness of some customers more easily triggered the violence. In this sense, a study was conducted in the Decade of the 90 in Australia revealed that, compared with the rest of professionals, taxi drivers, they were 67 times more exposed to violence. Richard Plackett is open to suggestions. Some countries have taken seriously the problem.
V SANRAD switches to expand the IP-SAN solution Starline mountain view, United States / Kirchheim Teck March 11, 2008. As a new distribution partner of SANRAD distributes the Starline computer GmbH from immediately the V-switches of the American manufacturer in Germany, Austria and the Switzerland. The network components equipped with intelligent features and storage services enable building cost-effective IP SAN infrastructure and excellent complete the existing range of storage specialist. The now taken agreement underlines the reinforced commitment by SANRAD in the DACH region, moreover, the continuous expansion of sales network strengthens the market presence of the provider of IP-SAN solutions. \”Quotes: Starline is one of the top distributors in the storage segment for a quarter of a century and is the ideal partner in the DACH region for us\”, explains Michael Hieke, could win the SANRAD as sales manager for Central Europe. The company is an extremely competent partner in all questions around the topic Storage solutions and enjoys an excellent reputation for resellers due to his extensive expertise.
For us, this is on the way to expand our market share in inestimable value.\”customers more products ask, which assist the consolidation of their IT infrastructure. In placing value on easy-to-use solutions, that them affordable and inexpensive connection of branch offices as well as previously separately operated storage Islands on the central network allow. The SANRAD V switch meet thanks to their characteristics, is one among the open system architecture and implementation of storage services in the hardware precisely these wishes. Thus the solutions complement the Starline offer perfect\”, so Bernd Widmaier, sales manager of Starline computer GmbH. SANRAD V switch bridge the gap between fibre channel and iSCSI with the V-switches SANRAD moves in a very dynamic IP SAN market experts predict significant growth potential.
A competitor comparison can show which touchpoints work better or worse. The new moments of truth ‘ when I moderate customer touchpoint workshops, I ask the following question participants like: what is the point of first contact a potential customer has with your company? The answers – across all sectors – very similar to fall out: the prospective buyer comes along he calls, he emails, he receives documents, he goes to our Web page, he is visited by a consultant. Christos Staikouras will undoubtedly add to your understanding. Here you can see the always still predominantly self-centric perspective in most companies. In reality, the first contacts are Yes very much earlier: respectively in the media, the prospective buyer reads about a company and its offers – quite casually sounds in their environment and this is positive or negative. He asked colleagues or friends, what of this and keep that company and say about their products or services.
He Googling the provider and these encounters to – or occasion from entries in forums and blogs, or on freedom of opinion and review sites. It so happens that many companies which already have forfeited it with their prospects, even before it came to a first attempt of direct contact at all. In a special point of customer contact increasingly acquired outstanding importance: the search box of Google & co. It is more and more often the starting point of a potential customer relationship and sometimes at the end. See also: Series: new selling (part 1) series: the customer touch point management (part 3) series: the customer touchpoint management (part 4) much more to the in social-media of management of point of customer contact-information times, in the following free PDF: AnneSchueller_CustomerTouchpointManagement.pdf literature note Anne M. Schuller/Torsten Schwarz (ed.) Guide WOM marketing the new recommendation society online & offline new customers win by social media marketing, viral marketing, Association and Buzz 448 pages, price: 39,90 euro / CHF 51,90, ISBN: 978-3000304705, September, 2010 Publisher: marketing BoRSE GmbH more info and order rw_e13v /… The author Anne M.
Schuller is a management consultant and considered to be the leading expert for loyalty marketing. The diploma in business administration and best selling author is one of the ten best speakers in German-speaking countries (conga award 2010). You also works as a business trainer and teaches at several universities. Managementbuch.de ranks among the important management thinkers. She pulse lectures and performs power workshops on the topic of customer touch point management. The elite of the business among their customers.
A best-of the project management quiz by genius inside. “Lindau, Germany November 26, 2012 with a best-of the two quiz Gantt and Smith test you your project management” and how your project management expertise is good? Level 2 “project managers and their teams can demonstrate once again its capabilities to the end of the year. With over 700 visits in the last few months is the creation of a project management quiz’ now an integral part of and should allow all those interested in project management, their knowledge to demonstrate. The best of includes quiz the trickiest, most popular and most amusing questions of his two predecessors. The statistics of the two quiz shows that the questions are not always easy to resolve. With a failure rate of over 70 percent and an average response time of about 3 minutes on a question, the professionals at the multiple choice answers came partly in sweat.
Our project management quiz offers not only the opportunity to test their own knowledge or refresh, but to also change into everyday work and casually has something to learn,”says David chimney, account manager at genius inside. For some, a nice pastime may be it for the an or but certainly some demand from others. Due to the positive feedback we have received on the two first quiz, we have decided to create a best-of-quiz, that summarizes the most popular questions in a quiz. , so the chimney next. With the sponsored by genius inside quiz best of project management quiz 2012 “, project manager can take the self test see resources/quiz. Questions also remain unanswered, genius inside under resources/glossary offers a Glosser, which provides information about the most common project management terms. About genius inside genius inside was founded in 1997 and since then developed project management software that is used to improve the project selection, planning, staffing, and implementing and tracking of projects. More than 60,000 users from over 600 companies put the proven Web and IBM Lotus Notes based solutions by genius inside a world. Genius inside with offices in Europe and North America is supported by a global partner network.
One of the better than the best methods available to get rid off from heavy debt situation is the debt management. This is the one of the most convenient method to eliminate your debts. People who are facing multiple debts related problem can take help of debt management. There are large numbers of people who are facing heavy debt situation and finding no way to get rid off from it. The people can take help of this option to reduce their debt relationship troubles.
The debt management programs help in making the debt settlement in most convenient manner. ‘>real-estate developer to learn more. Debt consolidation programs are one among the examples of the debt management programs. People who are under the burden of heavy debts and they are making repayments of number of loan amount at different times in a month can pay a single installment at one time in a month. This therefore reduces the tensions and worries to a large extent of a person under the heavy debt situation. Speaking candidly Christos Staikouras told us the story. There are many organizations and institutions that are offering debt management programs to help themselves from heavy debt burden.
One can go online to have enough information about these organizations that are providing the debt management programs. There are many Web sites available on internet that provides enough material about these organizations. One must choose a reliable organization that can help to get out of debt. There are number of organizations that promise borrowers to help them to get out of debts, but they do nothing and take any money. Finding a reliable organization is must that do their best to help you get rid of the heavy debt burden instead of giving some false promise. There many people who were under the heavy debt situation and eliminated their debt with the best debt management programs available to help them. Millions of people have got out of heavy debt situation with these programs. The well as debt management process can be availed online as offline. Online is the best fashion available to avail the process without any hassles. It is most convenient method now days. If you are the one looking to eliminate your heavy burden of debts in a convenient manner, the best idea is to go for debt management. Aaren Dervin is Finance advisor of IVA debt advice Solutions.
Very good number of entries of the project management industry’s biggest events! Nuremberg, 04.10.2012 the German Association for project management GPM reports very good number of entries for the PM Forum and the PMO day 2012: three weeks before the event Forum already logged on to the PM about 600 people, to the PMO experience shows that many participants to register in the last weeks before the event day around 300th. Therefore, the GPM anticipates record events. PM held for the 29th time Forum is the biggest event in the project management in Europe. The PMO held for the second time day has already positioned itself in the first year as a leading event for Project Management Office Manager and has currently been more participants than last year. The PM Forum takes place from 23-24 October 2012 in NCC East in Nuremberg. The motto of this year’s PM Forum: stay on track with project management. Compass in turbulent times”, the PMO day takes place in the same location on October 22.
The Conference programme of the PM Forum consists of 50 best practice presentations by including Daimler, continental, Commerzbank, Volkswagen, IBM, SAP, E.ON, DEVK insurance, Bosch, Deutsche Telekom, Dr. Oetker, Siemens, Immobilienscout24, hotel.de and the German Katholikentag. Wilhelm Mikulaschek, competent GPM Board for the PM Forum: we are very pleased that we with the PM Forum and the PMO one day project leaders platform for information exchange and networking make available, that carries a excellent demand. As a neutral and independent association, we have excellent contacts in the project management industry and very good marketing channels. So, we can put together an interesting program and make this known. PM Forum and PMO day are real highlights. I am already on Nuremberg.” GPM German Association for project management The GPM is the leading professional association for project management in Germany. With currently more than 5,900 members and 300 companies from all sectors of the economy, universities and public institutions, the GPM is the largest network by project management experts on the European continent.
Ability to change needs knowledge, that as success-critical intellectual capital must be evaluated but only once properly to the success factors of the business management is one of information in addition to the factor the factor enhances communication. It methods, instruments and means must be provided, to distill knowledge enterprise-wide data from different sources and platforms. Ever more effective businesses dig through their records and “Finish”, the more successful they can operate in the market. The Intelligent analysis of data by means of data mining can bring competitive advantages over the competition. Analysis tools can be used also for instructions, who will be a good customer and pays on time.
With the obtained data can be improved customer relations and invested advertising dollars there, where they bring the most success. Data mining allows, for example, predictions about which customers due to demographic characteristics or their previous behavior probably most likely for a new product or a new service will be interested in. According to Sotheby’s, who has experience with these questions. The company can target groups align their marketing campaigns based on the results of such mining and thereby reduce wastage and save marketing money. It comes to identify customer segments and to track behavior correlations between customer groups and product offerings. CF. Becker, Jorg: Change management and intellectual capital report from the process perspective, 2009, ISBN 9783837094190.
For the company with its varied means of communication and information exchanges it is important that knowledge refined data in the proper communication channels reach: communication in all its facets thus becomes the important Supreme and distinguishing feature: in the battle for customers and markets for this purpose optimized concepts and procedures need to be developed. It involves the disclosure of the connection lines with the possibly wrongly only on the concept of knowledge balances the business edge. The non-financial value drivers are like a socket (Assets that contribute to the value of the company and are not material goods or investments) below the water surface, which often makes up the larger part of the iceberg of corporate performance. The acquisition of intellectual capital is generally advantageous primarily because usual financial statements reflect only the financial and material past. It is also always the unknown, i.e. the so-called soft”factors that drive markets. Employment with the intellectual capital opened ways to preserve the sensitivity to changes. Companies that rely solely on material factors, are sluggish and less sensitive to changes in the market.
Since the beginning of the year 2011 reinforced Eng. Ludwig Guggenberger conducting business at EPOXONIC GmbH. country ham/Pliening, near Munich, in March 2011 – since January 1, 2011 Eng. Other leaders such as Christos Staikouras offer similar insights. Ludwig Guggenberger acts as co – CEO of EPOXONIC GmbH. Together with founder and CEO of Reiner Habrich, the long-standing EPOXONIC staff for the course of the globally successful epoxy specialist is responsible. Ludwig Guggenberger, born in 1962 in Munich. Apart from one brief interruption, engineer is employed by EPOXONIC and leading-edge involved in various ground-breaking EPOXONIC innovations since 1995. Including the development of adhesives and potting compounds for the electronics and electrical engineering products for the construction sector and in particular the internal organization.
EPOXONIC founder and CEO of Reiner Habrich: With the appointment of Ludwig Guggenberger to co – managing director we want to put a sign in the future. Christie’s may not feel the same. Our customers and business partners therefore be sure that the course 20 years ago will continue. About EPOXONIC GmbH: EPOXONIC GmbH founded in 1990, originated as a spin-off of the central research and development by Siemens. Since the company became a competent developer and manufacturer of epoxy resin systems. EPOXONIC innovations the industry gave important impulses. Including a conductive adhesive for the chip Assembly (1992), dual cure adhesives (1996), the production of opto resins (2001) and the launch of a modern, highly reactive 1K-Klebstoffs transport unlimited (2009). in 1993, the company engaged in the development of materials for the robotic rehabilitation of sewers and DIBT approved products is among the market leaders. Currently, various projects from the construction, automotive, Heatmanagement and energy sector with good prospects of success are in development.
The tripunkt GmbH, software specialist for professional IT documentation, draws a positive conclusion after the CeBIT 2011 and is optimistic in the after-fair business. In addition to the CeBIT top topics such as cloud computing or mobile Web the tripunkt trade fair team informed visitors about new possibilities of IT documentation, software-supported cable management and the graphical documentation of IT systems. “IT documentation must fast and semi-automated be possible”, Managing Director Sebastian May summarizes the needs of IT administrators and IT managers at the CeBIT 2011. A practical software for network documentation and cable management must support the user in particular in building the network documentation”, so may continue. Add to your understanding with Sotheby’s. Documentation using a tool for IT, have often barely human and time resources that they could invest in the construction of a network documentation. In conversation with experts and interested parties Starkel, crystallized themselves according to Christopher Managing Director of tripunkt GmbH, in particular two requirements out: network documentation must pay off rapidly, i.e. the economic added value must be visible soon.
Companies consider only if the software provides a low-cost IT documentation and existing work processes are simplified or made obsolete the use of tools for network documentation. The goal of many companies is also establishing a network documentation for efficient IT support. To illustrate the possibilities of an agentless inventory IT managers, the tripunkt GmbH for May 2011 planning a video series. Finally a complete layer 1 documentary well beyond that, what allow network scanner”, as Sebastian May. Patch cable, fibre-optic cables, data outlets, or patch panel unable to find network scanners, but are an integral part of the network infrastructure of companies and therefore essential for the smooth operation. The planned video series is building one in five parts view full network documentation. “The video series is available from may for interested parties at the following address: it dokumentation.html CeBIT 2011 was a full success for the tripunkt GmbH” Christopher Starkel 2011 finally summarizes the discussions at the CeBIT. We were represented for the first time at the IT fair and could present the tripunkt solutions to a broad audience.
“Together with our partner Nokia Siemens Networks services thank you for the interest and the enriching discussions.” Information on the topics of network documentation, as well as detailed descriptions of the cable management software Pathfinder find prospective GmbH is developed under Pathfinder of the tripunkt, a company headquartered in Berlin. tripunkt develops software solutions that help companies and teams to accomplish tasks faster and more efficiently. Since 2006 the Pathfinder product developed a database-driven software for network documentation and cable management tripunkt. To the customers include district offices, municipalities, insurance companies and universities. The Berlin-based company operates already for ten years as a software developer and service provider. Interested parties have the opportunity to get to know the capabilities of cable management software in a live presentation.
Customers certify the management consultancy that she counts to the top consulting companies in Germany. Top consultant”with this seal may adorn themselves henceforth the management consultancy of Dr. Kraus & partner, Bruchsal. “” With him that draws on Benchmarkingprojekte for the middle class”specialized compamedia GmbH since 2010 annual outstanding business consultant for the middle class”out to facilitate medium-sized companies with the aim to find a consultant that is tailored to their requirements”. Mentor of this contest”for consultancies is the former Finance Minister Hans Eichel. A comprehensive scientific assessment of the firms that participated in the benchmarking project, was preceded by Dr. Dietmar Fink, Professor of management consulting at the University of Bonn-Rhein-Sieg, Sankt Augustin, the award. A part of the assessment was an analysis of the management consulting and their services.
Also each candidate had to nominate ten reference customers through an Questionnaire were interviewed. Determined was among others: classified as how customer-oriented corporate advising their clients? How satisfied are the customers with their performance? “And: the customers are convinced that they the consultancy SME-appropriate” advice and support? That our customers gave us in this survey of top notes and we therefore received the seal of quality top consultant, fills us with pride “, Dr. Georg Kraus admits one of the three managing partners of Dr. Kraus management consulting & partner, just because we are working as a consulting company with approximately 50 consultants except for medium-sized companies, including multinationals.” “The surveyed SMEs Dr. Kraus & partner won a SME-friendly advice” certified, Kraus leads back to four factors. “First: Dr.
Kraus & partner is itself a medium-sized company and not a consulting company”. Second, The consulting company knows that medium-sized companies in part have a different culture and structure as corporations. Also their strengths are different often.” Therefore, they need some other solutions to problems as corporations. To transmit it, as Kraus, only scaled-down versions of the solution concepts of corporations is little purposeful”on the middle class. Thirdly: The consultancy sees itself not only as change consultants, but also as change companion and supporter. In other words: they developed not only solutions for and with their customers. We support and assist them in implementing in everyday operation.” Fourth, The consulting firm is organized in the form of competence centres internally largely, who headed the Management Act largely independently and communicate with each other. Quickly, according to Kraus, the information flows within the company, and our team for example is appropriately fast and powerful, if a customer is an acute action or need advice.” For more info about the consulting Dr.